Huawei HG556a Manual de usuario descargar pdf (Pagina 33)

User Manual

3.6 Troubleshooting

The following table describes solutions to the common problems.

You can also use the auto installation CD-ROM to solve certain connection problems.

If the solutions provided in this document cannot solve the problems you meet, contact

the customer service center of Vodafone.

Phenomenon Possible Cause Solution

The power indicator is off.

The HG556a is not connected

to the power supply.

Connect the HG556a to

the power supply.

The Ethernet cable is not

connected to the Ethernet

interface on the HG556a.

Connect the Ethernet

cable to the Ethernet

interface on the HG556a.

The LAN indicator is off.

The Ethernet cable is not

connected to the PC.

Connect the Ethernet

cable to the PC.

The Wi-Fi indicator is off.

The Wi-Fi radio channel of

the HG556a is off.

Check whether the Wi-Fi

button on the side panel

of the HG556a is pressed.

The TCP/IP protocol of the

network connection is not

installed.

Install the Ethernet cable

or USB data card.

The browser has set up a

proxy server.

Access the option of the

Internet Explorer and

disable the proxy server.

The SSID or encryption

mode

(WPA/WEP/non-encryption)

of the HG556a is modified or

the configuration of the Wi-Fi

device is incorrect.

Check whether the SSID

or encryption mode of the

HG556a is correct.

The Wi-Fi device is out of the

radio coverage of the

HG556a.

Put the Wi-Fi device

within the radio coverage

of the HG556a.

Unable to access the

Internet.

The Wi-Fi device is not

authorized.

Use the 802.11b or

802.11g authorized

device and check

whether the installation

and configuration are

correct.

The HSPA indicator is off.

The HSPA module is not

correctly connected.

Reconnect the HSPA

module.

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Huawei HG556a Manual de usuario Pagina 33

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